Process
A clear path from idea to launch.
Seven steps, with your approval before each big decision. You always know what happens next.
- 1
Discover
We start with a conversation about your business, your customers and what you want the site to do.
- You
- Share your goals, existing materials and examples you like.
- We
- Ask questions, review what exists and summarize what we heard.
- 2
Plan
We agree the pages, features and priorities before any design work begins.
- You
- Review and approve the written scope and sitemap.
- We
- Prepare the scope, sitemap and timeline.
- 3
Design
We shape the look and feel and design the key pages for your feedback.
- You
- Give feedback on the design. Approve it before development.
- We
- Design key pages and refine them with you.
- 4
Develop
We build the site with clean, fast code and share previews as it takes shape.
- You
- Review the preview links and send consolidated feedback.
- We
- Build, share previews and make agreed revisions.
- 5
Test
We check the site on phones, tablets and laptops, plus accessibility, speed and forms.
- You
- Test with your own eyes and devices and flag anything off.
- We
- Run our checks and fix issues found.
- 6
Launch
We go live when you sign off, and not before.
- You
- Give final approval and, if needed, access to your domain.
- We
- Prepare the launch, go live and confirm everything works.
- 7
Support
Afterwards you can choose ongoing care, or take it over yourself with a handover.
- You
- Decide on the level of ongoing support you want.
- We
- Provide handover notes and any agreed support.
How feedback and approvals work.
Written scope
What we will build, agreed in writing before design starts.
Preview links
See real progress on your own phone or laptop, not just screenshots.
Sign-off before launch
Nothing goes live, and no domain changes, without your approval.
Ready to talk about your project?
Tell us what you're building. We'll reply with honest advice and clear next steps.